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59 Reviews
Crystal Symphony (Photo: Crystal Cruises)

About Crystal Cruises

The Crystal name was revived with the 2023 relaunch of the refurbished ocean ships Crystal Serenity and Crystal Symphony after they were acquired by the A&K Travel Group.

Luxury line Crystal Cruises collapsed in 2022 following the post-pandemic bankruptcy of parent company Genting Group. The revived line has been rebranded as Crystal -- with the tagline Exceptional at Sea -- and now operates with the 740-passenger Crystal Serenity and 606-passenger Crystal Symphony offering global itineraries.

The A&K Travel Group was founded by Geoffrey Kent in 1962 as Abercrombie & Kent. Kent grew up in Kenya and pioneered luxury adventure travel with the company's first African safaris. A&K now has over 55 offices in more than 30 countries. The Monaco-based private equity firm Heritage is the parent company of the A&K Travel Group and is chaired by Manfredi Lefebvre d'Ovidio, founder and former executive chairman of Silversea.

  • More about Crystal

  • Who goes on Crystal cruise ships?

  • Do I have to dress up on a Crystal cruise?

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Crystal Symphony

12 Night
Incheon To Tokyo

27 Reviews
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Crystal Symphony

12 Night
Manila To Incheon

27 Reviews
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Crystal Serenity

9 Night
Roundtrip San Diego

30 Reviews
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Crystal Symphony

13 Night
Mombasa To Mumbai

27 Reviews
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Regent Seven Seas Cruises

Cruise Critic Favorite

7 Night
Copenhagen To Stockholm

30 Reviews
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Cruise Critic Favorite

7 Night
Copenhagen To Stockholm

30 Reviews
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31 Night
San Diego To Papeete

30 Reviews
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7 Night
New York City Round Trip

30 Reviews
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26 Night
Cape Town To Mumbai

27 Reviews
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15 Night
Hong Kong To Tokyo

30 Reviews
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14 Night
Hong Kong To Singapore

30 Reviews
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139 Night
139 Night San Diego To Vancouver

30 Reviews
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13 Night
Laem Chabang To Hong Kong

30 Reviews
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11 Night
Bali To Hong Kong

30 Reviews
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13 Night
Reykjavik To New York City

30 Reviews
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Crystal Cruises Tips, Activities, and Overview

Who goes on Crystal cruise ships?

The line attracts 55-plus, well-traveled guests looking for high levels of personal service -- on both ships there is nearly one crew member to every passenger -- and luxury. North American passengers are in the majority. While Crystal is not an obvious first choice for families, a youth program is offered on select cruises, particularly during the summer school vacation period.

Do I have to dress up on a Crystal cruise?

Crystal is dressier than many lines. During the day, elegant casual is the norm and covered swimsuits may only be worn at the Trident Grill, Tastes and Marketplace. After 6 p.m., the dress code is "evening resort" when many women wear dresses or smart separates and some men opt for jackets. Baseball caps are not permitted anywhere in the evening and tailored shorts are only allowed in the Tastes restaurant. On sailings over seven days, there will be at least one optional ship-wide formal night which will require more formal cocktail chic attire. Men generally wear a dark suit with tie or a tuxedo; for women, it means a formal cocktail dress, evening gown or dressy evening separates.

Is everything free on Crystal cruises?

No. There are a high number of inclusions, including virtually all dining, non-alcoholic and alcoholic beverages, wi-fi, gratuities and transfers. All restaurants are complimentary, except for the Vintage Room. For the specialty restaurants Umi Uma by Nobu Matsuhisa and Osteria d'Ovidio, passengers will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stay) and passengers staying in Crystal Penthouse or Junior Crystal Penthouse Suites get unlimited specialty dining. Fares do not cover shore excursions, laundry and spa services.

What are Crystal’s most popular activities?

Crystal offers a wide range of immersive shore excursions in every port which are curated to different activity levels and tastes. In addition to classic walking tours that introduce guests to the destinations being visited, they will include more unusual offerings. For example, on a Mediterranean sailing visiting the Greek island of Santorini there might be an energetic volcano hike, wine tasting or visit to a family-owned ouzo distillery. Appealing to the line's more affluent clientele, there are also exclusive experiences such as a private catamaran sailing. The onboard concierge is also available to assist guests with bespoke experiences.

Back onboard, popular activities include talks on topics such as food and wine, guest lecturers specializing in subjects including history, dance lessons and bridge sessions. During the recent refurbishment the spa and gym on both ships were revamped, and the sports courts will host both paddle tennis and the popular pickleball game. It should be noted that the casinos on both ships have been removed to make way for new lounges.

Why go with Crystal?

  • Choice of oceangoing cruise ships, intimate yacht or expedition vessel
  • Outstanding dining with plenty of choice on all ships
  • One of the best passenger-to-staff, passenger-to-space ratios

Best for: Luxury-loving couples seeking a variety of enriching sea day activities, varied gourmet dining and lounge-style entertainment.

Not for: Luxe cruisers expecting huge entry-level cabins, rowdy partiers or families with young children.

Crystal Cruises Cruiser Reviews

Again a winner

We usually arrive a few days early in the embarkation port town so one of the things we do right after boarding is wash what we’ve worn up to that point while we wait for our cabins to be ready.The ones we befriended in September made it a point to come see us at one of the venues and it was like greeting old friends.Read More
ScarlettMick

10+ Cruises

Age 70s

Surprisingly disappointing. More misses than hits.

The Palm Court, which is one of the largest rooms on the entire ship, does not open until 5:00P for regular bar service, as does Avenue Saloon & Connoisseur Club.The Bistro Coffee Bar is open from 6A-9A, but for "to go" ONLY & NO table service.Read More
eatoutjoe

10+ Cruises

Age 56s

Crystal is Back

my first impression was they have cut back but that was a minor change and the rest of cruise was excellent.We had no children so cannot comment on that but luckily not a children's cruise.Read More
docpetey

10+ Cruises

Age 63s

Great first sailing with Crystal

This was my first time sailing Crystal, and I truly enjoyed everything - from the outstanding food and great entertainment to the gorgeous suite I was in.The partnerships Crystal has, from food and beverage to entertainment, are really remarkable.Read More
ArielleSimone

6-10 Cruises

Age 45s

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