I recently had the unfortunate experience of cruising on the Celebrity Solstice, and regrettably, my overall impression is far from positive. The cruise was marred by a series of disappointments, primarily centered around the lackluster service and subpar amenities.
From the onset, the service on the ship left much to be desired. Rather than creating a relaxing environment, the staff seemed more intent on interrogating guests for every request, displaying a stark absence of hospitality and empathy. It was evident that the crew was discontented, which greatly impacted the overall atmosphere on board.
The culinary aspect of the cruise was equally unsatisfactory. The food, particularly at Blu, failed to meet the high standards associated with Celebrity Cruises. Not only was it inedible, but it also did not justify the premium price for what should have been an exclusive dining experience. This further contributed to the overall sense of disappointment and dissatisfaction.