As a loyal Royal Caribbean cruiser, I have always appreciated the experience and service onboard. However, this most recent sailing was extremely disappointing—so much so that, if I weren’t already dedicated to Royal, I would seriously reconsider future cruises. The overall atmosphere felt negative, with poor service, declining food quality, and a general lack of guest accommodation. Rather than ...
My wife and I have done 58 cruises to date and this was our third cruise with Celebrity Cruise line. To date we thought that Celebrity cruise line was the best in comparison to the other large cruise lines. However, after having sailed with celebrity Equinox in Jan 2025 and now Celebrity Constellation this time my wife and I thought it was not all that. Let start with Embarkation/Disembarkation ...
The ship decor and cleanliness was very good. Although our inside cabin was tiny, it was clean. The bar, restaurant and room steward staff was fantastic! I have an airborne nut allergy that made it very hard for us to eat in the dining rooms because EVERY night they served multiple items very heavy in peanuts and walnuts. The staff was so good at separating us from others so that we could eat ...
We traveled with a group from our church, about 30 total. Embarkation went exceptionally well. We were in a jr. suite so we had priority boarding, a first experience for us. Well worth the money. We went to the Suite/Concierge area and were escorted in immediately. Our agent checked us in and then took us to the boarding ramp. From parking to boarding was about 20 minutes. We grabbed a ...
First time on Norwegian cruise line but here goes my ONE STAR review…..
Definitely understaffed at the limited amount of bars. Majority of staff are unhappy because there’s 4500 ppl to make happy. You have 2 bars on the pool deck so imagine a day at sea with thousands of cruisers drinking and hanging out on deck 15. It’s pure INSANITY!!! You need to hopefully find a good bartender and throw ...
Poor customer service !!!!!
staff is unhelpful, unresponsive, and lacking communication skills!!!!!
56 of us came on this ship and have not had a good experience at all.
I've heard people all over the ship complaining of many different things.
They took alcohol from our luggage as it wasn't in my carry on ok no problem. However you don't get it back I was just told because it's ...
This ship has low standards for cleanliness and sanitization! Let's start with our balcony stateroom being filled with high concentration of CHT gases which is sewage fumes coming up from the drainage system where a valve was possibly stuck open. Now, the additional issues with this environment is there was already food in our room that I paid for as part of a Lover's Delight package. The ...
As an American, nothing fully prepares you; life onboard is very different. Fellow passengers are mostly older, well-dressed, and very polite and considerate. No foul language at all, no yelling, no behavior or provocative dress that you would wish you could un-see. Ballroom dancing is a major draw, couples who dance gracefully, stunning gowns, with only one who resembled a sausage bursting out of ...
The ship is old and we had a problem with oil or fuel spitting on to the smoking deck 5 a couple of my husband's shirts are ruined from this. Loved sandy from deck 8 room steward he was the greatest. Valerie bar server in the red frog pub on deck 5 was the most wonderful person. The food on ship was okay not great but. The shower backed up onto the bathroom floor everything it was used even ...
I wanted to take a moment to post a review about my trip. This ship is dated, and not in the retro charming way I had hoped for. The common areas and state rooms are in need of TLC and deep cleaning. I learned quickly not to look to hard. The staff seem very run down, lacked enthusiasm and really did not seem to enjoy their jobs. It always felt like the bare minimum. Finally the food and drink. ...